Our Best in Class Services
Dedicated Implementation
Rapid multi-site expansion
Ongoing Support
No problem! Our switch discount has you covered, so you have flexibility to use eMaint prior to the expiration of your current provider subscription. For a period of up to 4 months, you don’t have to worry about paying for two systems simultaneously*.
Implementation:
We’ll conduct a switch readiness assessment before starting on your implementation to ensure you get
the most use out of eMaint. You’ll have a dedicated customer success manager and implementer at your side, we’re with you before, during, and
after launch.
Read about how our assessment and rapid implementation helped Torc Robotics improve its ROI.
Comprehensive Training:
Tailored "Train the Trainer" and end user training in multiple languages, either onsite or remotely,
to get your team up to speed quickly.
Anyone who switches to eMaint, has access to our dedicated implementation package which includes:
Managed Rapid Data Conversion:
Looking to move your data to eMaint? We’ve got you covered!
Our expert team ensures a seamless transition, whether you're managing data from a single site or across multiple global locations.
With our streamlined process, we’ll help you quickly and efficiently migrate your data to eMaint, making sure it’s readily
accessible on a unified, globally visible platform.
Weekly Implementation Meetings:
Stay on track with regular check-ins led by your dedicated implementation specialist.
These tailored sessions provide personalized guidance and support, ensuring every aspect of your implementation process runs smoothly.
From addressing specific challenges to answering questions as they arise, our team will be there to support you at every step.
We’ll help keep your projects on schedule and ensure a successful deployment.
Integration:
Our integrations simplify your workflows, break down silos, and connect your critical business processes.
We offer comprehensive API integration options for a wide variety of software.
Rolling out a new system to multiple sites can be challenging but not with our tailored rapid multi-site expansion program. Your implementation manager will work with you to create a roadmap so you can implement eMaint across multiple sites with ease.
Here's what the process looks like:
Review your current vs. future state to confirm the vision of your desired solution.
Create a master template based on your vision and initial site deployments.
Rapid rollout to your sites, ensuring your teams are trained and ready.
Support doesn’t stop after implementation; we are here to help you maximize your business every step of the way.
Dedicated customer success manager:
Your dedicated customer success manager will take time to understand your needs now and
in the future. During your regular calls they will help you maximize your return on investment.
Best-in-class customer support:
Our representatives are fully trained to provide one-call resolutions for any issue.
They are available 18 hours a day in five languages.
Ongoing training: Regular bootcamps, certification training, and our annual Xcelerate conference are all available to our customers to ensure you’re making the most of eMaint. If you switch to our software, you’ll get a $500 credit for any of our continued educational boot camps.
Flexible and configurable asset management
Our cloud-based software allows you to manage, track, and analyze assets with a single,
configurable platform. Accessible via smartphone or tablet, eMaint supports flexible and mobile asset management.
eMaint delivers a high return on investment
We build true partnerships with our customers, providing expert-level support and
new features without extra charges. Customers often switch to eMaint after being overcharged by other providers, discovering enhanced uptime,
asset lifespan, and cost reduction.
One global company.
Three world-class brands eMaint is part of Fluke Reliability, which puts our customers in a unique position
to access software and services from any of our brands.
"I am a firm believer in eMaint and Fluke Reliability. From your software to your
vibration sensors, you guys are in the business of protecting assets."
- James Kalinski, Facility Engineer at Advanced Atomization
*Eligible customers in the applicable countries receive a non-cancellable and non-refundable sixteen (16) month eMaint X5 subscription for a discounted price equivalent to the price of a twelve (12) month subscription, based on eMaint’s then-current standard subscription fee. Discount Program period starts 11/8/24 and ends 3/31/25. Terms and conditions apply. View complete official terms and conditions here and for the US and Canada here.
Fluke Reliability offers reliability and maintenance teams the tools, software, and services they need to optimize asset performance. Home to three powerful iconic brands — eMaint, Azima DLI, and Prüftechnik — we serve more than 70,000 customers worldwide with a relentless dedication to quality, innovation, and service. Our products inform customers on the health of their assets and our software and services drive better maintenance decisions—improving productivity, driving uptime, and reducing costs.
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